Frequently Asked Questions

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MyPotsTracker is a progressive web app (PWA) that helps individuals track and organize POTS-related symptoms, hydration, medications, and daily health patterns over time. The app enables users to identify trends, recognize potential triggers, and prepare more effectively for conversations with healthcare providers.

As a progressive web app, MyPotsTracker works on desktop, tablet, and mobile devices and can be installed directly from your browser—no app store download is required.

What MyPotsTracker is NOT

MyPotsTracker is not a medical device and does not provide medical advice, diagnoses, or treatment recommendations. It does not replace a doctor, specialist, or other qualified healthcare professional, and it does not monitor, detect, or alert users to medical emergencies or urgent health conditions. Always discuss any health concerns or changes in symptoms with a licensed healthcare provider.

Tracking symptoms in MyPotsTracker is simple and flexible. After signing in, you can add a symptom entry by selecting Log Symptom from the Quick Actions section. Then, select a symptom you’re experiencing from a prepopulated list or create your own if you are using a qualifying subscription. Next, log details such as severity, time of day, and any notes you want to include. Last, save the symptom and refer to it when needed. when details, you can record symptoms as often as needed, depending on what you’re experiencing. Finally, if your account status is Trialing, Pro, or Family, you may also create and add your own custom symptoms.

The app securely saves your entries and displays them in charts and summaries, allowing you to view patterns and changes over time. This information helps you organize your personal observations and supports your conversations with your healthcare provider.

MyPotsTracker does not interpret symptoms, provide medical advice, or alert you to medical concerns. If you experience new, worsening, or concerning symptoms, you should contact a qualified healthcare professional.

Yes. MyPotsTracker prioritizes data security and privacy. We store your information using industry-standard security practices, including secure authentication and protected data storage. Only you can access your account, and we implement reasonable safeguards to help protect your data from unauthorized access.

We collect only the information necessary to provide the app’s functionality, and we do not sell or share your data for advertising purposes. You control the information you choose to log.

For full details about how we handle your data, please review our Privacy Policy.

MyPotsTracker is designed for individuals managing POTS or POTS-related symptoms who want a structured way to track daily experiences such as symptoms, hydration, and routines. Additionally, it may be useful for caregivers or family members who, for example, help track information for someone else, such as a dependent.

The app is designed for personal tracking and organizational purposes only. It does not provide medical advice, diagnoses, or treatment recommendations.

MyPotsTracker is not intended for children under the age of 13 to use independently. Individuals under 13 may only be tracked by a parent or legal guardian using a family or caregiver account, in accordance with our Terms of Use.

Anyone experiencing medical concerns should consult a qualified healthcare professional for diagnosis and care.

No— MyPOTSTracker does not have dedicated medication or blood-pressure logging fields. You can however, if you are trialing, a Pro or Family subscriber – you can “hack” the app by utilizing the Custom Symptom and notes section.

Consider this: Use a consistent format so your entries are easy to read, search, and export.

1. Go to Log Symptom

  • Create a new Custom Symptom with the lable of “Medication” or “Blood Pressure”.
  • Once that is created, go back to Log Symptom > at the bottom select the new sympom name > date and time automatically are set > include the information in the Potential Triggers or Additional Notes section.

2. Use a consistent entry format

  • Medication example (single-line):
    Medication | DrugName 10 mg | taken method
  • BP example (single-line):
    120/80 mmHg | (activity) sitting | method
  • Add extra detail in the symptom notes if needed (e.g., posture, arm used, cuff type, pre/post activity).

3. Use the severity/frequency/tags fields (optional)

  • You could, at your discression, repurpose severity drop down to indicate dose size or systolic values.

4. Keep it consistent

  • Choose one format and stick to it (important for searching, filters, and export).
  • Example canonical formats to copy/paste:
    • Medication: Medication | [Name] [dose] | [HH:MM] | [taken/missed]
    • Blood Pressure: BP | [systolic]/[diastolic] mmHg | [HH:MM] | [position]

Click on your user name in the upper right corner, select Account Settings, Account Deletion – click the red Delete My Account button and follow the prompts to continue.